Effect of Nursing Education on Nurses Regarding Quality Care of Patient and Their Satisfaction in Pulmonology Department at Private Hospital
Main Article Content
Abstract
Background: Nursing education is an important strategy for improving professional knowledge, standardizing care practices, and strengthening quality patient care in specialized hospital departments. Pulmonology nurses require focused competencies in respiratory assessment, infection prevention, communication, patient comfort, and safety-oriented care. Objective: To evaluate the effect of a structured nursing education intervention on nurses’ knowledge regarding quality patient care in the pulmonology department of a private hospital. Methods: A single-group quasi-experimental pre–post intervention study was conducted among 30 nurses working in the pulmonology department from February 12 to June 30, 2024. Baseline data were collected using a structured knowledge questionnaire and practice checklist. A structured educational intervention focusing on standardized quality-care practices was delivered, and post-intervention assessment was conducted after six weeks. Demographic variables were summarized using frequencies and percentages, and pre- and post-intervention knowledge scores were compared using a paired-samples t-test. Results: All participants were female; 56.7% were aged 20–22 years, 43.3% were aged 23–25 years, 43.3% held diploma-level qualification, and 56.7% held degree-level qualification. The mean knowledge score increased from 8.57 before the intervention to 18.33 after the intervention, with a mean improvement of 9.76 points and p<0.001. Conclusion: The structured nursing education intervention was associated with significantly improved nurses’ knowledge regarding quality patient care in the pulmonology department. Further controlled studies with validated practice and patient-satisfaction outcomes are recommended.
Article Details
Section
This work is licensed under a Creative Commons Attribution 4.0 International License.
How to Cite
References
1. Dixon-Brown M. Educating registered nurses on decreasing missed care events. 2020.
2. Jacob N, Burton C, Hale R, Jones A, Lloyd A, Rafferty AM, et al. Pro-judge study: nurses’ professional judgement in nurse staffing systems. J Adv Nurs. 2021;77(10):4226-4233.
3. Hada A, Jones LV, Jack LC, Coyer F. Translating evidence-based nursing clinical handover practice in an acute care setting: a quasi-experimental study. 2021.
4. Longhini J, Papastavrou E, Efstathiou G, Andreou P, Stemmer R, Ströhm C, et al. Strategies to prevent missed nursing care: an international qualitative study based upon a positive deviance approach. J Nurs Manag. 2021;29(3):572-583.
5. Riman KA, Harrison JM, Sloane DM, McHugh MD. Work environment and operational failures associated with nurse outcomes, patient safety, and patient satisfaction. Nurs Res. 2023;72(1):20-29.
6. Ozturk H, Demirsoy N, Sayligil O, Florczak KL. Patients’ perceptions of nursing care in a university hospital. Nurs Sci Q. 2020;33(1):12-18.
7. Quek SJ, Thomson L, Houghton R, Bramley L, Davis S, Cooper J. Distributed leadership as a predictor of employee engagement, job satisfaction and turnover intention in UK nursing staff. J Nurs Manag. 2021;29(6):1544-1553.
8. Aiken LH, Sloane DM, Ball J, Bruyneel L, Rafferty AM, Griffiths P. Patient satisfaction with hospital care and nurses in England: an observational study. BMJ Open. 2018;8(1):e019189.
9. Lake ET, Riman KA, Sloane DM. Improved work environments and staffing lead to less missed nursing care: a panel study. J Nurs Manag. 2020;28(8):2157-2165.
10. Halm M. The influence of appropriate staffing and healthy work environments on patient and nurse outcomes. Am J Crit Care. 2019;28(2):152-156.
11. Carthon JMB, Hatfield L, Brom H, Houton M, Kelly-Hellyer E, Schlak A, et al. System-level improvements in work environments lead to lower nurse burnout and higher patient satisfaction. J Nurs Care Qual. 2021;36(1):7-13.
12. White-Williams C, Shirey MR, Eagleson R, Su W, Poe T, Fitts B, Bittner V. Patient experience in an interprofessional collaborative practice for underserved patients with heart failure. Patient Exp J. 2023;10(1):83-92.